Phones are just little PCs and should be treated as such

Folks are having enough issues with their Qtek 8500 phones that they're starting to want to trade them in on IMate Smartphones, which are the same HTC hardware but different software. Issues include (for me):

  • phone not ringing on all incoming phone calls
  • phone not providing notification of pending voicemail
  • heavy bluetooth interference
  • fuzzy pictures

Yesterday, I used Stork's instructions to turn my Qtek into a Smartflip and have not had any of the problems except for the bluetooth interference.

The real problem is that, unlike with PCs, phone hardware manufacturers don't actually support their phones. If I buy a Dell, they'll provide BIOS and driver upgrades. If I buy an Qtek, they send me to the cell provider for a fix who, of course, doesn't have the Qtek 8500 on their list.

With the flexibility of phones these days, they're just like pocket-sized PCs and there's a lot more innovation going on with them then with my PC right now. I used to get excited about my new laptop; now I get excited about my new phone. However, this situation about who you're supposed to buy phones from and get support from is completely messed up and needs to change.



9 comments on this post

Bigger problem is stability:


I don't know what the problem is but for some reason WM5 is just plain unstable. I have a Treo 700w and i have to reboot it about once a day and still twice a day or so the phone will lock up for 15 minutes when i try and make a call.

I know it would be nice to have updates and all (my sister just bricked her 700w with the 1.10 update), but i think the focus here should be stability and LESS updates.

My phone should be MORE stable than my pc, net less.

Friday, Jul 28, 2006, 9:46 AM


Chris Sells:


I agree that stability is a problem for advanced phones, just like stability is/was a problem for PCs. We're going through a period of huge change in the phone space, though, so it's going to be unstable for a while.

Friday, Jul 28, 2006, 11:00 AM


JTD:


I have a Treo 700w and haven't ever experienced the problem described above.

I downloaded a handy tool that adds icons to the status bar for apps that are running, don't forget that most apps keep running when you hit the phone's ok button. I still get confused by the 'x' vs. 'ok' in the upper right.

Friday, Jul 28, 2006, 11:41 AM


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Friday, Jul 28, 2006, 1:39 PM


Shawn Wildermuth:


That's why I gave up and I use a 'free' phone that came with my plan. It may not take pictures or let me play doom, but it *always* rings...

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